ICR - Gravador de Chamadas Intelbras

Recording Software

The Call Recorder for UnniTI Line Centers, Impact 68i/94/140/220/300 and CIP 92200 offer security assurance to your business.
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The call recorder for UnniTI line units, Impacta 68i/94/140/220/300 and CIP 92200 offers guarantee of security to your business. It allows companies to know how their employees serve customers, suppliers and partners and offer them the chance to evaluate and take preventive and corrective actions. An ideal solution for training and monitoring service quality. 

  Main facilities

» Recording category
»Full recording
» Recording on demand
»Recording group
» Recording scheduled
»Internal and external recording
» Backup of recordings
»Search filters for recordings
» Reproduction of recordings in multimedia kit
»Indicative free space warning SD Card

Remarks

• Supported operating systems:  Windows® 2000, Windows® Vista, Windows® 7 (32 and 64 bits), Windows® 8 and 8.1

• Card Approved SD: 
SDHC type, class 6 or higher.

Approved manufacturers: Kingston, Sandisk, Transcend, Toshiba, Samsung and Panasonic (other models will not work).
SD card capacity will determine the amount of recording stored. In order not to exceed capacity of the card, it is suggested to download the audio files from a SD card every hour.

• USB cable: 
With up to 5 meters between the computer and the CPU board of Impacta for the collection of recordings, this cable can be the mini USB type B or standard mini USB, check the model according to your center.